Privacy Policy

Your Privacy & Data Protection

We are committed to protecting your privacy and handling your personal information responsibly.

Last Updated: December 5, 2024

Introduction

E-Tech Recyclers and Asset Solutions LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

Information We Collect

Personal Information

We may collect the following personal information:

  • Name and contact information (email address, phone number, mailing address)
  • Business information (company name, business address, tax ID)
  • Payment information for services rendered
  • Pickup and drop-off service details
  • Information about electronics and equipment brought for recycling

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on our site
  • Referring website information
  • Cookie and tracking data

How We Use Your Information

We use your information to:

  • Provide electronics recycling and pickup services
  • Process payments and manage accounts
  • Communicate about services, appointments, and business matters
  • Comply with environmental and data destruction regulations
  • Improve our website and services
  • Send marketing communications (with your consent)
  • Maintain records as required by law

Data Security and Destruction

As an electronics recycling service, we take data security seriously. When you bring devices containing personal or business data to us:

  • We offer secure data destruction services using industry-standard methods
  • Hard drives and storage devices are securely wiped or physically destroyed
  • We provide certificates of data destruction upon request
  • All data destruction follows NIST guidelines and regulations
  • Personal information on recycled devices is handled with strict confidentiality

Information Sharing

We do not sell, trade, or rent your personal information. We may share information only:

  • With service providers who assist in our operations (payment processors, shipping companies)
  • When required by law or legal process
  • To protect our rights, property, or safety, or that of our customers
  • With your explicit consent
  • In connection with a business transfer or sale

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Some features may not function properly if cookies are disabled.

Your Rights

You have the right to:

  • Access and review your personal information
  • Request corrections to inaccurate information
  • Request deletion of your personal information (subject to legal requirements)
  • Opt out of marketing communications
  • Request information about how we use your data

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the new policy.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

E-Tech Recyclers & Asset Solutions LLC

2854 N Prospect St., Colorado Springs, CO 80907

Phone: (719) 799-6517

Email: support@etechrecyclers.com

Regulatory Compliance

As an electronics recycling facility, we comply with all applicable federal, state, and local regulations regarding data protection, environmental standards, and electronic waste disposal. This includes adherence to EPA guidelines and Colorado state regulations for electronic waste management.